Creation Creatio offers marketing and sales

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The UI is easy to understand, and setting up a report is simple. CONS: The higher pricing plans include Neo's more advanced analytics features. Pricing: There are free versions of Freshworks apps Its monthly fees start at $15 per user, billed annually Its monthly user fees start at $15, billed annually Freshmarketer: Monthly fees start at $19, billed annually 8) Zendesk Zendesk offers a CRM platform with a strong focus on customer service and sales functionality. While known for its customer service and help desk features, Zendesk has expanded into sales capabilities as well. The platform's reporting and analytics, called Zendesk Explore, enables service-oriented users to combine data from multiple channels, improve representative productivity, uncover valuable insights, and simplify the process of tracking customer interactions.

Key features include real-time and historical data analysis, ready-made dashboards for multiple channels, customizable dashboards, shareable charts, etc. Son: Zendesk Explorer serves as a reporting and analysis tool Email Data in the broader Zendesk toolbox. KPI tracking is made easier with omnichannel analytics and an intuitive dashboard. CONS: Creating complex reports can be challenging. Pricing: Zendesk Service Suite is invoiced annually for $49 per user per month. Zendesk Service Growth is payable annually at $79 per user per month. Zendesk Service Professional is priced annually at $99 per user per month. 9)  CRM solutions with built-in customer data analytics capabilities.

These tools enable users to track leads, establish criteria, and assess the overall coverage of current and potential customers within the database. The Creatio platform is designed for users of all backgrounds, allowing them to implement business automation without programming expertise. The intuitive and easy-to-use interface ensures that new users can quickly understand the functionality of the software. Both the sales and marketing modules provide robust analytics features, helping users evaluate marketing effectiveness, optimize campaigns, identify bottlenecks, analyze conversion rates at various stages of lead management, and gain a comprehensive view of ongoing sales initiatives and marketing.